


The Frontline Management Program provides essential skills of supervision, team building, delegating and conflict resolution - an excellent induction program for newly promoted staff.
Certificate IV in Frontline Management
Training Suitability
Supervisors with a technical/trade background now supervising others including team leaders, project managers, office managers, leading hands, coordinators and forepersons.
| QUICK REFERENCE | |
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| Full Qualification: | |
| Delivery Options: |
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| Enrolment: | Download Enrolment Form |
| Candidature: | 18 months |
| Study Workload: | Estimated 5.5 hours per week over an 18 month period, although it is possible to finish in a shorter period. |
| Entry Requirements: | No prior qualifications are necessary, however minimum of Year 10 numeracy and literacy is required to demonstrate competencies. Would assist in learning if participant was currently employed in a supervisory role. |
| Cost: | $2750 - Payment Plan Available |
| All inclusive fee: | Comprehensive study package including course guide, study notes, online resources, activities, readings, assessment tools plus full administrative and academic support. |
| Course Modules : | Theme 1 - Leadership
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| Employability Skills: | Employability Skills for each qualification have been determined by the Department of Education, Employment and Workforce Relations (DEEWR). These are the recommended skills identified to gain employment, establish an enterprise, for career progression, to expand employment capability and to achieve individual potential and contribute to organisational strategic outcomes. Training Packages have been reviewed to ensure that Employability Skills feature in their units of competency. These include - Communication - Teamwork - Problem Solving - Initiative & Enterprise - Planning & Organising - Self management - Learning - Technology Employability descriptions |
| Assessment: | The assessment is composed of work-based assignments and satisfactorily fulfilling the requirements of the competency record. |
| Learning Pathways: | Available to higher awards |
| Detailed Brochure: | Available on request |
SKILLS OUTCOME
At the successful completion of this course students will be able to:- become an effective team leader
- be a proactive and innovative contributor
- be recognised as someone who can plan and consistently reach their goals
- develop an effective and efficient team-oriented environment
- achieve greater profits and strategic outcomes.
RECOGNITION OF PRIOR LEARNING (RPL)
Given that some participants may already be able to demonstrate their competence in some units, a recognition of prior learning assessment process is available to acknowledge skills and knowledge that may have been gained through formal and informal training and/or learning, work experience and life experience.
